Effective Date: 16/02/2026
Website: www.fitmatindia.com

Welcome to FitMat India. By accessing our website or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before using our services.

About Us

FitMat India offers memory foam mattresses and sleep products across India with a commitment to quality, comfort and reliable customer service.

Product Information

We strive to provide accurate product descriptions, images, dimensions and pricing information. However, product colors and appearance may slightly vary due to screen settings and minor dimension variations may occur. Prices and promotional offers are subject to change without prior notice. We reserve the right to update, modify or discontinue products at any time.

Orders & Payments

Once you place an order, you will receive a confirmation via email or SMS acknowledging receipt of your order request. We accept secure online payment methods including UPI, credit cards, debit cards, net banking and other digital payment options. FitMat India is not responsible for payment delays or transaction failures caused by banks or payment gateways.

Shipping & Delivery

Delivery timelines are estimates and may vary depending on your location. Delays may occur due to logistics issues, weather conditions or public holidays. Customers are responsible for providing accurate shipping details at the time of purchase. We are not liable for delivery issues arising from incorrect address information.

Returns & Replacements

If you receive a damaged or defective product, please contact us within the return window specified on our website. Returned products must be unused and in their original condition and proof of purchase is required. Custom-sized products may not be eligible for return. We reserve the right to inspect returned items before approving refunds or replacements.

Warranty

Our products are covered under a limited warranty against manufacturing defects. The warranty does not cover normal wear and tear, damage caused by misuse, improper handling, incorrect base support, stains, burns, cuts or liquid damage. All warranty claims must be supported by valid proof of purchase.

Use of Website

By using our website, you agree not to engage in illegal activities, provide false information or attempt to damage or disrupt the website. We reserve the right to restrict access in cases of misuse.

Intellectual Property

All website content, including logos, images, product designs and text, is the property of FitMat India and may not be copied, reused or distributed without written permission.

Limitation of Liability

FitMat India is not responsible for indirect or unforeseen losses, delays caused by third-party delivery partners or misuse of products after delivery. Our total liability is limited to the value of the product purchased.

Changes to These Terms

We may update these Terms & Conditions periodically. Any changes will be posted on this page and continued use of the website indicates acceptance of the updated terms.

Contact Us

FitMat India
📞 +91 8427 574 898
📧 fitmatindia@gmail.com
📍 35, 1st Floor, New Grain Market, Extension - 1, Ambala City, 134003, Haryana